L.A Technologies Existence for 2 decades and customer’s relation cause of best of services delivered over the years has ensured the business relations is carried forward to the new organization be it in India or Abroad . Our Customers confidence in our Technology consulting and On-site as well as Remote implementation and Support has garnered a reputation of support Service alliance rather than a Support Vendor .
Few of our Global Client for whom we have delivered materials across multiple countries and implemented Project in those countries are BDX Worldwide , Global Cloud Exchange , Axians UK , Vanco Telecomm , Flag Telecomm , Travellex , Griffin Maritimes and many more .
LA has been able to support our Global Clients with our Network operation Center operating out of India 24×7 with L1 / L2 as well as L3 services for the following .
- Network operations and ticketing with SLA uptime Guarantee
- Security incident management , operations , migrations and changes.
- Cloud migration Services.
- Backup / DR Services.
- Helpdesk and Vendor Management ,
- Ticketing Support with Dedicated experts
- Solution Architecture with documentation .
- TAC Support with OEM & Resolution .
Global Client have been purchasing annual Support in terms of numbers of hours and are utilizing the same anytime of the year 24×7 as per their required upgradation , migration , downtime , troubleshooting or any critical incidence . The services are categorized as Level 1 , Level 2 , Level 3 for the expertise they want to avail off and for the total of hours they need to hire our services .
We have been instrumental in few projects where we have dismantled the complete Datacenter Devices with a complete physical and logical setup documented Packed with insurance as per best standard shipped to different countries and again RACK , stack the entire operations .
Our Support Presence across Singapore , Malaysia , Dubai , UK , US , Africa is our commitment to our client who are truly global and are looking for a global Delivery and Support Partner .